TERMS AND CONDITIONS
Please read these Terms carefully before using the Web Site. By using the Web Site, users signify their assent and agreement to these Terms.
Registered company number: 12094135
Registered company name: Devana Ltd
Registered Office: 14 Elm Hill, Norwich, NR3 1HN
Telephone: 01603 664403
The website www.simeonmorris.com, is provided by Devana Ltd. References to “we”, “us” and “our” shall be deemed to be references to Devana Ltd. References to “you” and “your” shall be deemed to be references to the person placing an order via this website. Use of this Web Site is subject to the following terms and conditions. Online customers should also refer to the Terms of Purchase. Devana Ltd may revise these Terms, with the revised Terms taking effect for all users as of the date stated on the posting. Consequently, users should consult the Terms regularly. www.simeonmorris.com website is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, broadcast, download, store, transmit, publish, licence or adapt in anyway www.simeonmorris.com or any materials or content in www.simeonmorris.com or the structure, overall style and program code of www.simeonmorris.com without our consent. If you wish to make a request for consent, please contact firstname.lastname@example.org.
Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate, please refer to the shipping information in the cart and checkout pages. Your contract for purchases made through www.simeonmorris.com is with Devana Ltd and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.
You warrant that all details you provide to www.simeonmorris.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.
Once you have placed an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (the “Contract”) will only be formed when we send you the Dispatch Confirmation.
Upon placement of your order, payment will be taken from your credit/debit card. If, for whatever reason, we are unable to fulfil the order, the payment will be refunded immediately. No contract for the sale of any product will exist between you and Devana Ltd until we accept your order by dispatching the product to you. When this happens, we will confirm the acceptance by sending you an email.
Acceptance of orders and promises for delivery are given conditionally upon our being able to secure the items necessary to be able to complete your order and without responsibilities for delays arising through uncertainties of manufacture, strikes, accidents, or other causes beyond our control. If the availability of a product is incorrect online, we will inform you if we are unable to fulfil your order and either offer you an alternative or cancel the order.
We accept online payment in a secure environment by credit or debit card. We currently accept Mastercard, Visa, American Express and Apple Pay. All credit card details are encrypted to safeguard your details and no details are saved on any website which is why the payment is processed immediately when the order is placed. All prices quoted on this website are shown in pounds sterling (£), are accurate at the time of publication, and where appropriate are inclusive of UK sales tax (VAT) at the current rate.
For details about delivery, please see our delivery and shipping page.
Cancellation of an order
With the exception of a small quantity of stock held, most orders are made to order. We at Simeon Morris pride ourselves on producing goods to the highest level of craftsmanship, built to last a lifetime and are guaranteed against failure of workmanship or material for 5 years. That being said, with proper care, these pieces should last many years, and may even outlive you.
In the unlikely event that goods received are faulty or damaged, a replacement will be sent or a total refund given. We ask that you ensure the goods are packaged adequately, to protect against damage in transit and advise that a signed for delivery service is used for EU returns.
For those returning outside of the EU please do not use a courier service, as this will entail excessive clearance fees: we will either refuse delivery or charge the fees back to you.
Please write clearly on the package RETURNING UNSUITABLE GOODS TO SENDER and NO COMMERCIAL VALUE on the customs form, we will not accept packages that incur duty charges.
You may cancel your order up to date of dispatch free of charge for inventory items. Any made to order (which is most pieces) or custom orders may be cancelled up to 24 hours after order free of charge, after this date only a partial refund will be available dependant on the current state of progress.
We aim for you to be absolutely delighted by your items when they arrive. Should they not meet your expectations please contact me within 7 days for a refund.
Items must be returned within 14 days, unused and in their original packaging.
You will be responsible for the return shipping costs and a refund of the full item price will be given when I have received and inspected the item.
Custom made orders are not eligible for refunds unless the product is faulty.
Conformity of Goods
We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.
Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Due to leather being a natural product there is a degree of variation in colour, scar pattern and thickness for some items.
For products which are faulty or not to the standard that you expect then please contact us by email on email@example.com and we will endeavour to correct the problem as quickly as possible.
Ownership of Goods
All goods remain the property of Devana Ltd until paid for in full by the customer.
Risk of Goods
All risks in the goods shall pass to the customer upon delivery.
www.simeonmorris.com includes links to other internet sites. Without limiting what we say elsewhere, we make no representations or warranties about those sites or their content, nor that the links work. Devana Ltd has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages or any other sites linked to this Web Site. You are linking to any other off-site pages or other sites is at your own risk.
www.simeonmorris.com, its style and structure, and the materials and information on www.simeonmorris.com of www.simeonmorris.com are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this User Agreement. The authors of the documents in www.simeonmorris.com assert their moral rights.
Since a substantial part of www.simeonmorris.com is both free and available to all, it is a condition that your use of www.simeonmorris.comis at your own risk. We shall not be liable to you or in breach of this User Agreement for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network. Except as expressly provided in this User agreement, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill. Save as provided below, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the www.simeonmorris.com for: (i) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred. Our maximum liability to you in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the www.simeonmorris.com shall be limited to £50. Notwithstanding any other provision of this User Agreement, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.
Either of us may terminate this User Agreement at any time. You may not transfer any of your rights or delegate any of your obligations under this User Agreement without our prior written consent. If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement is governed by English law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the English courts. Nothing in this User Agreement affects your statutory rights as a consumer.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.
If you believe that your intellectual property or other rights are being infringed by the www.simeonmorris.com, or if you are dissatisfied with www.simeonmorris.com or any aspect of our service, in the first instance please contact firstname.lastname@example.org